2. Which payment methods do you accept??
We accept the MOBILE PAY, Bank Deposit
The following method will be available soon VISA CARD, PAYPAL, CREDIT CARD
3. I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive our call.
6. Which countries do you ship to??
TANZANIA ONLY
7. How long does delivery take??
Business days
8. Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route,but you can cancel an order within 60 minutes and reorder with accurate details.
If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. Anker will not replace the order or issue a refund
9. Who pays for return shipping costs?
For non-quality related warranty claims, the buyer is responsible for shipping costs.
10. What is the return and exchange process?
First, contact Blessedelna's customer support team support@blessedelnashoptz.com to get started. They will verify the problems you’re
experiencing, provide troubleshooting solutions, and ask for order-related information. It’s necessary to return the item.
11. WWhen will I receive my refund?
Once your package reaches us, we will process your refund as quickly as possible. If you have any questions or need additional support with your refund, please contact info@blessedelna.com
12. How long is the warranty period on my Blessedelna product?
Y300 - 1 Month
Projecter Price Between 300,000 TZS - 499,000 TZS - 3 Month
Projecter Price Between 500,000 TZS - 899,000 TZS - 6 Month
Projecter Price From 900,000++ TZS - 1 Year
13. How to watch Netflix on your projector?
Check if your PC/Mac and projector are on the same Wi-Fi network.
Log into your Netflix account on your PC/Mac with Chrome.
Click the browser's upper-right "Customize and control" button (3 dots)
Go to Cast
Select your projector from the scanning list.
14. How to link an external speaker to your projector?
Open Android TV and go to Settings -> Remotes & Accessories -> Add accessory.
Check if your speaker is in pairing mode.
Select your speaker from the scanning list.
Connect to your projector.
15. How to use manual focus?
Start autofocus.
During autofocus, press the remote's left or right button to manually adjust
16. How to connect an iOS/Android phone to your projector with an HDMI cable?
iPhone XS/Google Pixel 3/Xiaomi 4 users may encounter display issues. If a direct connection does not display your phone's screen, an HDMI hub may solve the issue.